Privacy Policy

Overview of our privacy commitment

Measure Higher LLC ("we," "us," or "our") respects your privacy and is committed to protecting it through transparent practices. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://measurehigher.com (the "Website") or use our services (collectively, the "Services").

This policy addresses both personal information (information that identifies or can reasonably be linked to an individual) and non-personal information (information that does not directly identify you).

Notice at collection

Please read this section before providing personal information.

Identifiers

• Name, email address, phone number, mailing address
• IP address and device identifiers
• Unique user IDs and account login credentials (if applicable)
• Business name and business contact information

Commercial information

• Transaction history and purchase patterns
• Payment information and billing records (processed via third-party processors; we do not store full card numbers)
• Services requested and delivery preferences

Internet or network activity

• Pages visited and time spent
• Clicks and form submissions
• Search queries
• Referral sources
• Interactions with emails and advertisements

Geolocation data

• General location derived from IP address (city/region level only)

Professional information

• Job title, company name, professional background (if provided)

Inferences

• Preferences and likely interests derived from interactions

Purposes for collection

• Provide and improve our Services
• Process transactions
• Communicate regarding services or accounts
• Deliver marketing content you opt into
• Prevent fraud and maintain security
• Comply with legal obligations
• Analyze performance and improve user experience

Categories collected (last 12 months)

In the past 12 months, we may have collected the categories described above from individuals interacting with our Website or Services.

How we collect information

Directly from you

• Fill out contact or request forms
• Purchase services
• Subscribe to communications
• Contact support
• Submit feedback or testimonials

From website activity

We may use session cookies, persistent cookies, web beacons, and local storage. Analytics tools such as Google Analytics may collect device type, browser, operating system, IP address, general location, and site interaction data.

From other sources

We may supplement information using public business sources, social media interactions, third-party analytics providers, and service providers assisting our operations.

Disclosure of your information

Service providers

We work with vendors including hosting providers, payment processors, email and CRM platforms, SMS delivery providers, and analytics services. These providers may only use data as necessary to perform services on our behalf.

All categories exclude mobile phone numbers, SMS opt-in data, and text messaging consent information. This data is never shared with third parties for marketing or promotional purposes.

Legal compliance

We may disclose information if required to comply with law, respond to legal process, protect rights or safety, or prevent fraud.

Business transfers

If Measure Higher LLC is involved in a merger, sale, or restructuring, information may transfer to a successor entity.

With your consent

We may share information when you explicitly authorize us to do so.

Selling or sharing personal information

Measure Higher LLC does not sell personal information in exchange for money. If advertising technologies are used in the future and constitute "sharing" under applicable law, you may opt out.

Use of sensitive personal information

We do not intentionally collect sensitive personal information (such as Social Security numbers, precise geolocation, biometric data, or health information). If voluntarily submitted, it will be used only to respond to your inquiry and protected with reasonable safeguards.

Data retention

• Billing records: Up to 7 years
• Customer data: Duration of relationship + up to 2 years
• Marketing data: Up to 18 months
• Suppression records: Up to 12 months
• Analytics data: Typically up to 24 months

Retention may also be determined by legal or compliance requirements.

Your privacy rights (U.S.)

Depending on your state, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Delete information (subject to legal exceptions)
• Obtain a portable copy
• Opt out of targeted advertising (if implemented)
• Not be discriminated against for exercising rights

How to submit a privacy request

We may verify your identity before fulfilling requests. We will never request your password or full payment details. We aim to respond within 45 days.

Mobile & SMS communications

Phone number protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will never be shared.

SMS / text messages

If you opt in to receive text messages:

• You consent to receive automated and marketing messages
• Message frequency varies
• Message and data rates may apply
• Reply STOP to unsubscribe
• Reply HELP for assistance
• Contact: (601) 674-9445 or [email protected]

If you previously opted out, you may re-enroll by submitting a new opt-in form on our Website.

Your privacy choices

Limit data collection

You may choose not to provide certain data, though this may limit functionality.

Cookie controls

Manage cookies in your browser:

• Chrome: chrome://settings/cookies
• Firefox: about:preferences#privacy
• Safari: Preferences > Privacy
• Edge: Settings > Privacy

Third-party opt-out tools: AllAboutCookies.org  ·  NAI Opt-Out  ·  DAA Opt-Out

Opt out of sale or sharing

Measure Higher LLC does not sell personal data. You may also opt out via the contact methods listed above. Do Not Sell or Share My Personal Information

Information security

We implement reasonable safeguards including HTTPS/TLS encryption, secure hosting environments, access controls, vendor security requirements, and monitoring systems. No system is completely secure and we cannot guarantee absolute security.

Protection of minors

Our Services are intended for individuals 18 and older. We do not knowingly collect data from children under 13.

Policy updates

We may update this Privacy Policy periodically. Updates will reflect a revised Effective Date. Continued use of the Site constitutes acceptance of changes.

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